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Privacy policy

Privacy Policy

Effective Date: July 1, 2024

This Privacy Policy describes how LUV BY JULES NY LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from luvbyjules.com (the “Site”).

Personal Information We Collect

When you visit our Site, place an order, attempt to make a purchase, or contact us, we may collect certain information, including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through our payment providers)
  • Account information, if created
  • Any communication you choose to share with us

You may choose not to provide certain information, but doing so may limit your ability to use some features of the Site.

Automatically Collected Information

When you browse our Site, we automatically collect certain technical information, including:

  • IP address
  • Browser type and device information
  • Time zone
  • Pages viewed and interactions with the Site

This information helps us understand how visitors use our Site and allows us to improve your experience.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate our Site and understand how it is used. Cookies help remember your preferences and enhance performance.

You may adjust your browser settings to refuse cookies; however, some features of the Site may not function properly.

How We Use Your Information

We use your personal information to:

  • Process orders and payments
  • Fulfill purchases and arrange shipping
  • Communicate with you regarding your order or inquiries
  • Provide customer support
  • Improve our Site and services
  • Send marketing or informational communications (only if you opt in)
  • Protect against fraud and misuse

Sharing Your Information

We may share your information with trusted third parties who help us operate our business, such as:

  • Payment processors
  • Shipping and fulfillment partners
  • Website and email service providers

These partners are required to protect your information and use it only for authorized purposes.

We do not sell your personal information.

User-Generated Content

If you choose to submit reviews or other content publicly on our Site, that information may be visible to others. Please consider this carefully before sharing personal details.

Children’s Privacy

Our Site is intended for individuals 16 years of age or older. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will promptly delete it.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before sharing personal information.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

hello@luvbyjules.com