Privacy policy
Privacy Policy
Effective Date: July 1, 2024
This Privacy Policy describes how LUV BY JULES NY LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from luvbyjules.com (the “Site”).
Personal Information We Collect
When you visit our Site, place an order, attempt to make a purchase, or contact us, we may collect certain information, including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through our payment providers)
- Account information, if created
- Any communication you choose to share with us
You may choose not to provide certain information, but doing so may limit your ability to use some features of the Site.
Automatically Collected Information
When you browse our Site, we automatically collect certain technical information, including:
- IP address
- Browser type and device information
- Time zone
- Pages viewed and interactions with the Site
This information helps us understand how visitors use our Site and allows us to improve your experience.
Cookies & Tracking Technologies
We use cookies and similar technologies to operate our Site and understand how it is used. Cookies help remember your preferences and enhance performance.
You may adjust your browser settings to refuse cookies; however, some features of the Site may not function properly.
How We Use Your Information
We use your personal information to:
- Process orders and payments
- Fulfill purchases and arrange shipping
- Communicate with you regarding your order or inquiries
- Provide customer support
- Improve our Site and services
- Send marketing or informational communications (only if you opt in)
- Protect against fraud and misuse
Sharing Your Information
We may share your information with trusted third parties who help us operate our business, such as:
- Payment processors
- Shipping and fulfillment partners
- Website and email service providers
These partners are required to protect your information and use it only for authorized purposes.
We do not sell your personal information.
User-Generated Content
If you choose to submit reviews or other content publicly on our Site, that information may be visible to others. Please consider this carefully before sharing personal details.
Children’s Privacy
Our Site is intended for individuals 16 years of age or older. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will promptly delete it.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before sharing personal information.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
hello@luvbyjules.com